[Valid RSS]
June 29, 2022, 4:54 pm
Headlines
রাষ্ট্রপতির নিকট অস্ট্রিয়া ও লিবিয়ার নবনিযুক্ত রাষ্ট্রদূতের পরিচয়পত্র পেশ ২৯ জুন এক নজরে বাংলাদেশ ২৯ জুন কোভিড-১৯ সংক্রান্ত সর্বশেষ প্রতিবেদন Develop a national framework for projects implementation efficiency & governance: economists Samsung smartphones are available with attractive offers for this Eid Technical Strategic Partner Huawei awarded by bKash প্রাথমিকের শিক্ষকদের অনলাইনে বদলীর কার্যক্রম উদ্বোধন Momen to lead Bangladesh in UN Ocean Conference পবিত্র ইদুল আজহা উপলক্ষ্যে জাতীয় চাঁদ দেখা কমিটির সভা আগামীকাল Russia and West clash at UN Security Council Oxfam condemns G7 for ‘leaving millions to starve’ Continued arms supplies from US to Ukraine increase threat of further escalation : envoy ৩০ জন নারী উদ্যোক্তার অংশগ্রহণে চলছে আনিসুল হক কোহর্ট উদ্যোক্তা হাট Samsung introduces ‘Meet the Eid’ campaign ahead of Eid with sizzling offers British Council stages Noishobde ’71 BRAC Bank wins four VISA awards Sufferers of false allegation over Padma Bridge deserves compensation: Momen Japan to provide 165,989m Yen to Bangladesh for 3 projects HC orders to form commission to find conspirators against Padma Bridge ২৮ জুন এক নজরে বাংলাদেশ
Treanding
Develop a national framework for projects implementation efficiency & governance: economists Samsung smartphones are available with attractive offers for this Eid Technical Strategic Partner Huawei awarded by bKash প্রাথমিকের শিক্ষকদের অনলাইনে বদলীর কার্যক্রম উদ্বোধন Momen to lead Bangladesh in UN Ocean Conference পবিত্র ইদুল আজহা উপলক্ষ্যে জাতীয় চাঁদ দেখা কমিটির সভা আগামীকাল Russia and West clash at UN Security Council Oxfam condemns G7 for ‘leaving millions to starve’ Continued arms supplies from US to Ukraine increase threat of further escalation : envoy ৩০ জন নারী উদ্যোক্তার অংশগ্রহণে চলছে আনিসুল হক কোহর্ট উদ্যোক্তা হাট Samsung introduces ‘Meet the Eid’ campaign ahead of Eid with sizzling offers British Council stages Noishobde ’71 BRAC Bank wins four VISA awards Sufferers of false allegation over Padma Bridge deserves compensation: Momen Japan to provide 165,989m Yen to Bangladesh for 3 projects HC orders to form commission to find conspirators against Padma Bridge ২৮ জুন এক নজরে বাংলাদেশ New Canadian envoy calls on State Minister for Foreign Affairs কর্মক্ষম ‍যুবশক্তির কর্মসংস্থান না করা গেলে জনমিতিক লভ্যাংশের সুফল ভোগ করা যাবে না Strengthen the Tobacco Control Law: ATMA

OPPO Bangladesh Wins Golden Globe Tigers Award 

Bangladesh Beyond
  • Updated on Wednesday, June 15, 2022
  • 74 Impressed

OPPO Bangladesh Wins Golden Globe Tigers Award 

 

 Dhaka June 15 2022 :

 

OPPO Bangladesh has recently won the Golden Globe Tiger award in the Customer Service Excellence category for providing exceptional customer service in Bangladesh.

This award is a recognition of the brand’s contribution to elevating lives through top-notch customer service.

OPPO Bangladesh team received the award at a ceremony held in Malaysia, on June 13, 2022.

 OPPO provides transparent service in Bangladesh called face-to-face maintenance services, providing maximum transparency as users can view the entire process of maintenance.

This system of face-to-face maintenance has led user satisfaction to reach 99.3%. Moreover, OPPO is the first mobile phone brand in Bangladesh to have launched mobile record service in the customer service centers, where users can record the service provision process or request a service provider to record it for them.

Through this, OPPO Bangladesh took the concept of transparency a notch higher, which consequently increased the brand’s Net Promoter Score (NPS) by 5%. 

OPPO has 22 customer service centers, 12 touch points and authorization centers, in addition to a total of 34 outlets in Bangladesh. Throughout the pandemic, OPPO has been disinfecting and giving out masks to every customer entering the service centers, exemplifying the brand’s efforts towards fulfilling social concerns.

OPPO Bangladesh also provides “extended warranty and replacement” and “free warranty” service even after exceeding the initial warranty period to customers who could not claim it on time due to Covid-19 restrictions.

OPPO is the only smartphone brand in Bangladesh to set up “service day” on the 10th -12th of every month provide up to 10-30% discount on maintenance & accessories, besides creating happiness with small gifts and drinks (tea/coffee). OPPO also the only mobile phone brand in Bangladesh to launch “1-hour flash fix service”.

At present, OPPO has a rate of 96% successful 1-hour repairs at the OPPO customer service centers, taking our repair efficiency to the number one spot in the industry.

Damon Young, managing director of OPPO Bangladesh Official Exclusive Distributor, said, “I am very grateful to the authorities of the Golden Globe Tigers Award for recognizing our relentless efforts towards achieving customer service excellence, and motivating us to work even harder towards consistent improvements.

As a believer in empowering customers, OPPO has been extensively emphasizing on its efforts to ensure top-notch customer service experience.”

The Golden Globe Tigers Awards aims to recognize the “TIGERS” or exceptional market players in terms of marketing, branding CSR, social innovation, education and academics across the leadership levels in organizational and individuals that believe in excellence.  

 

Readus@googlenews

Social

More News
© Copyright: 2020-2022

Bangladesh Beyond is an online version of Fortnightly Apon Bichitra 

(Reg no: DA 1825)

Developed By Bangladesh Beyond